Shipping policy

📦 Delivery Schedule
Our deliveries take place on Mondays and Thursdays from 6:00 PM to 10:00 PM, unless otherwise stated. Please ensure someone is available to receive your order during these times.

🔄 GROW’s Return & Refund Policy

What is GROW’s return policy?
Due to the perishable nature of our products, we do not accept returns. However, if there are any issues with your order, please reach out to us—we’re happy to help!

Can I get a refund if I’m unsatisfied with my order?
If you experience any quality concerns or receive incorrect items, let us know. We’ll work with you to resolve the issue and provide a refund or replacement where appropriate.

How do I request a refund?
Please contact us within 24 hours of delivery with your order details and any supporting photos if needed. You can reach us via:
📧 Email: growteam.sg@gmail.com

Our team will guide you through the next steps.

Can I cancel or modify my order after placing it?
We process orders quickly, but we’ll do our best to accommodate changes or cancellations. Please contact us as soon as possible if you need to make adjustments.